Using the platform safely
Users must not use Travel Xchange in a way that damages the platform, harms other users, breaks the law, or interferes with normal service operation.
Prohibited activity
Users must not upload malware, attempt unauthorised access, scrape data without permission, send spam, create fake accounts, evade moderation, or use the platform for fraud.
- Illegal, abusive, hateful, threatening, or exploitative content
- Misleading travel offers, fake jobs, or false supplier claims
- Content that exposes private customer, member, or company data
- Automated scraping, credential sharing, or security testing without approval
- Attempts to bypass payments, subscriptions, verification, or moderation controls
Commercial promotion
Suppliers, recruiters, trainers, and advertisers may promote relevant travel trade products or opportunities in the correct areas of the platform.
Promotion must be clear, accurate, and not disguised as independent member content where sponsorship should be disclosed.
Enforcement
Travel Xchange may remove content, restrict features, suspend accounts, or ban users where needed to protect the community and comply with legal duties.